Once you open your Fintiba account, you'll see a gift icon on the app dashboard after logging in, where you can create a referral code. Share your code with as many friends as you like.

There’s no restriction on the number of friends you can refer. The more friends you refer successfully, the more rewards you earn! You can monitor how many friends have used your code and the rewards you've accumulated by checking the status in your Member Dashboard.

As a Member (an existing Fintiba user), you will receive a referral reward once the following conditions are met:

a) The status of the Referral (the friend with whom you have shared a code) is changed to “Qualified”. This means that your friend has transferred the necessary blocked amount into their Fintiba Plus account and their blocking confirmation has been issued.

Find out more about the different statuses in the referral programme here: What does “Pending”, “Qualified” or “Approved” Referral mean?

As a Referral (you used the code of a friend to open your account), you will receive a referral reward once all of the following conditions are met (unless you use your revocation right to cancel your health insurance within 14 days from activation in which case you will not receive a referral reward):

a) You purchase directly the Fintiba Plus package, or upgrade to it within the next 30 days after the purchase of Fintiba Basic.

b) The status of the Referral is changed to “Approved”. This means that your health insurance is activated, or your pay-outs are set-up.

c) You as the Referral have not used the revocation right within the next 14 days after the health insurance was activated.

All referral rewards are sent via email to your Fintiba email by our partner provider Tango Card. Please double-check your Inbox for the email and be sure to also check your Spam folder as sometimes rewards might end up there.

📌 Please note that for referrals – the amount is only issued if you purchased the Fintiba Plus package, 14 days after you have activated your health insurance.

In case you are still experiencing having problems receiving your Referral reward, please contact our Customer Care team directly via e-mail at support@fintiba.com or via phone +49 69 2043 426 20.

The Fintiba referral program offers rewards in the form of a virtual pre-paid Mastercard. Instead of receiving a physical plastic card, you will receive the card details via email. A pre-paid card indicates that it comes with a preloaded amount of money.

Virtual cards can be utilised for online, phone, and mail-in payments. You can also integrate them into your preferred retailer, service, or fast-food mobile apps as a payment option. Some stores or service providers might accept manual entry of your virtual card details, but this depends on the store's policy, so it's important to verify with each one individually.

For online payments, you will need your 16-digit card number, the expiration date, and the security code. Most web merchants run address verification during checkout, to make sure that the address of the card and the address you give the merchant are a match. Be sure your card address is up to date.

If you move or need to make an address change for any reason, you can edit the card address at any time, by following these steps:

1. Log into your Wallet, go to the Menu and click Profile.
2. Here, you can edit your Wallet address, which means that the next card you add to your wallet will use this address.
3. You can also update the address of an individual card by clicking on a card in your Wallet or clicking on the original email that was sent to you.
4. Then, select the Edit option, which is next to the address.

📌 Note: Your card can't be used at an ATM or bank for cash, unless the back of your card lists cash access fees.

For more information, please check the Q&A section provided in your digital wallet (you will find the access link in your reward email).

You can check your balance, card details, PINs, spending history and more online at any time. Log into your Wallet at https://www.prepaiddigitalsolutions.com/Login and click on a card or click on the original email that was sent to you.

For more information, please check the Q&A section provided in your digital wallet (you will find the access link in your reward email).

All referral rewards are sent via email to your Fintiba email by our partner provider Tango Card. Please double-check your Inbox for the email and be sure to also check your Spam folder as sometimes rewards might end up there.

📌 Please note you have 4 months to activate your referral reward from the time it was issued, meaning sent to you via email.

An already activated prepaid card can also expire, so pay close attention to the expiration date (which is 1 year after activation). The card can be used until the last day of the month it expires, up until midnight Eastern Standard Time. You won't be able to use remaining funds after expiration, they are not transferable and would not be reissued by Fintiba.

For more information, please check the Q&A section provided in your digital wallet (you will find the access link in your reward email).